We have a 72 Hours return policy. This means no goods will be taken back if a complaint is not sent within 3 days after purchase. We advise that you check the products immediately you receive them and send any complaints you might have to - email@example.com
After your complaint has been logged, a delivery agent will be sent to pickup the item from the location you provide. We will verify the complaint and if the claims are right, a refund will be processed but if we cannot verify the claims, the item will be redelivered to you.
No. You are not charged for a return transaction.
Sign into your account. At the top right of the home page, click on “Track Your Order”. This will lead you to your dashboard. Click on “My Orders”, select the item you want to track, and the delivery status update will be shown.
We have a huge number of vendors and it is normal that some of these vendors sell the same products with varying prices. This gives you the choice of going with your preferred seller.
ShopsFit has no hidden charges. All prices are displayed at the end of the checkout process.
All products that comes with a free installation, have it specified.
ShopsFit has a prepaid payment plan (Pay Before Delivery) and this is already integrated on the website and visible at checkout. Do not pay to anyone on delivery. Do not pay into any account, apart from the one stated on the website.
You can use your voucher for eligible items. Each voucher comes with usage details. Kindly read through it to know where it applies.
Yes. All our vouchers have expiration dates. We advise you know the time frame for its usage, to enjoy its value.
If you are still within the delivery estimation date given to you, kindly be patient and you will receive it soon.
If the delivery estimation date has passed, we truly apologize for the inconvenience. Kindly call - 09032327959 or email – firstname.lastname@example.org and it will be addressed.
Delivery duration is dependent on the order. It is shown at checkout. Within Lagos (24 – 48 hours) Outside Lagos (48 – 72 hours).
ShopsFit does offer an express delivery option for now. Be rest assured that it is in the works.